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PASSENGERS on a bus in Rayleigh were left worried after the vehicle crashed into a low hanging branch, causing the window to smash.
The crash, which happened on the First Bus number 20 around 12.05pm on August 13, in The Chase, Rayleigh, smashed the side window of the first floor bus and badly damaged the front window.
A customer who was using the service at the time reportedly described the incident as “scary […] we heard this bomb-like bang and no one knew what happened.
“The glass on the top shattered and the driver stopped and said we had to get off.”
A spokesperson from First Bus East of England said: “Due to planned roadworks on Clarence Road, our 20 service was diverted via The Chase.
“Earlier today, whilst on the diverted route, a vehicle hit a low hanging branch which broke a window.
“Safety is always our number one priority, and as such the driver requested that all the customers exit the vehicle, so it could return to the depot to be repaired.
“The passengers were then directed to the next bus stop and informed that their tickets would be valid on any of our 20 or 25 services.
“In order to prevent any further issues, all 20 services were then diverted along Eastwood Road instead of The Chase.”
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